Welcome to Premium Casino Events. At Premium Casino Events, accessible from https://premiumcasinoevents.co.uk, your privacy is a top priority. This Privacy Policy document outlines the types of personal information we collect, how we use it, and your rights concerning that information.
By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect several types of information to provide and improve our services to you.
a) Personal Information
Personal information includes any information that can be used to identify you personally. The personal information we collect may include:
- Full Name
- Email Address
- Phone Number
- Postal Address
- Company Name (if applicable)
- Billing Information (such as credit card details, although payment processing is handled by third-party providers)
- Event Details (when booking services or making inquiries)
b) Non-Personal Information
Non-personal information is data that cannot be linked back to you. This may include:
- IP address
- Browser type
- Geographic location (country or city-level)
- Pages visited and time spent on our website
- Device information (operating system, platform, etc.)
c) Cookies and Tracking Technologies
We use cookies, web beacons, and other tracking technologies to collect information about your browsing activities. This data helps us to:
- Recognize repeat visitors
- Analyze site traffic and usage trends
- Tailor marketing and other promotional communications
Cookies can be disabled in your browser settings, but doing so may affect your experience on our website.
2. How We Use Your Information
We use your personal data to provide and improve our services. The specific ways in which we use your information include:
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To Operate Our Services: We use your personal data to respond to inquiries, process bookings, and deliver the requested services.
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To Personalize User Experience: We analyze usage data to better understand user behavior, which helps us optimize our content and offerings.
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For Marketing and Promotions: With your consent, we may send you promotional materials, special offers, or newsletters via email. You can opt out of these communications at any time.
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To Improve Our Services: We use feedback provided by users to improve our website and services.
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For Payment Processing: When you book an event or service, your payment details are securely transmitted to third-party payment processors.
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To Comply with Legal Obligations: We may use your data to comply with regulatory requirements, such as tax laws or fraud prevention.
3. Legal Bases for Processing Your Information
We process your personal information based on one or more of the following legal grounds:
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Consent: We rely on your consent to collect and use your personal data for marketing purposes. You can withdraw your consent at any time.
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Contractual Necessity: We process personal information to fulfill the contracts we have with you, such as when you book an event or use our services.
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Legal Obligation: We may be required to process personal data to comply with applicable laws or regulations.
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Legitimate Interests: In some cases, we process your data to pursue our legitimate interests, such as improving our services and communications with customers. We will always consider your rights and interests before processing your personal information based on our legitimate interests.
4. Sharing Your Information
We respect your privacy and will not sell, trade, or share your personal information with third parties except in the following circumstances:
a) Service Providers
We may share your personal data with trusted third-party service providers to:
- Facilitate payments (payment processors)
- Host our website (hosting services)
- Manage email communications (email marketing platforms)
- Provide customer support
These service providers are required to safeguard your information and are not authorized to use it for any purpose other than providing services to us.
b) Legal Compliance
We may disclose your personal information when required by law, such as to comply with a legal process, prevent fraud, or respond to regulatory requests.
c) Business Transfers
In the event of a merger, acquisition, or asset sale, your personal data may be transferred to a third party as part of the transaction. We will notify you of any changes in data ownership.
5. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected or to comply with legal requirements. When we no longer need your information, we will securely delete or anonymize it.
- Transaction Data: Retained for accounting and taxation purposes, typically for a minimum of 7 years.
- Marketing Data: Retained until you opt out or request deletion.
- User Feedback and Interaction Data: Retained for service improvements but anonymized when no longer needed.
6. Data Security
We implement robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security measures include:
- Encryption of sensitive data (such as payment details)
- Secure servers and data centers
- Regular software updates and security patches
- Access controls to limit internal access to personal data
While we strive to protect your data, please note that no transmission method over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
7. Your Rights
As a data subject, you have the following rights regarding your personal information:
- Access: You can request a copy of the personal data we hold about you.
- Rectification: You can request corrections to any inaccurate or incomplete data.
- Erasure: You can request that we delete your personal data, subject to certain legal obligations.
- Restriction: You can request that we restrict the processing of your data in certain circumstances.
- Data Portability: You can request a copy of your data in a structured, machine-readable format.
- Objection: You can object to our processing of your data based on legitimate interests or for direct marketing purposes.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.
8. Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children under 18. If we become aware that we have collected such data, we will take immediate steps to delete it.
9. International Transfers
Your personal information may be transferred to and processed in countries outside of your country of residence, including the United States, where our third-party service providers may be located. We take appropriate measures to ensure that any international transfers of your data comply with applicable data protection laws.
10. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We recommend that you review the privacy policies of any third-party sites you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make updates, the “Last Updated” date at the top of this page will be revised. We encourage you to periodically review this policy for any changes.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
Email: [email protected]